Frequently asked questions
Getting started
When can I get StrongRoom?
It is finished and going through Apple's review; no date is promised. Follow what's new.
What is StrongRoom?
An iPhone app that keeps photos, videos and documents encrypted behind a pattern or passphrase only you know. No account, no cloud, no analytics. Read more: How StrongRoom works
How do I set it up?
Open the app, choose a pattern or passphrase, write down the 12-word Recovery Phrase it shows once, and add your first items. It takes a few minutes.
Is it free?
Yes. The free app has one Vault that holds up to 10 items in total. Pro adds unlimited items, more than one Vault and the Duress Vault. Read more: Free to use. Pay only for more room.
Does it work on iPad?
Not in 1.0. It is for iPhone.
Which languages?
English, Spanish, French, German, Brazilian Portuguese, Japanese, Korean, Italian, Dutch, Russian and Turkish.
Privacy
Does StrongRoom collect my data?
No. It collects nothing, and its App Store privacy label will say Data Not Collected. Read more: No account, no cloud, no analytics
Does it need an account?
No.
Does it use the internet?
The app makes no network connections of its own. Only Apple's own purchase service is used if you buy Pro.
Can StrongRoom read my files?
No. We hold no keys and receive no data.
Is it really encrypted?
Yes: AES-256-GCM, with a separate key for each item. Read more: Encryption you do not have to manage
Has an outside expert checked it?
Not yet. We will say so when one has.
Can StrongRoom be broken into?
No app is immune. Read the limits. Read more: What StrongRoom does not protect against
Recovery and backup
I forgot my pattern. What now?
Tap "Forgot?" and use your Recovery Phrase, or your Recovery PIN if you set one. Read more: Getting back in: Recovery Phrase and Recovery PIN
What if I lose the phrase too?
Then nobody can open that Vault. We keep no copy.
What if I lose my phone?
Without an Export Package your data is gone. With one, restore on a new iPhone with the Recovery Phrase. Read more: Export Package: your Vault as one encrypted file
Does it back up to iCloud?
No, by design. Its data is excluded from iCloud and computer backups.
Does deleting the app delete my items?
Yes. Make an Export Package first.
Is the Recovery PIN safe?
It is weaker than the phrase. It works only on your phone and only from "Forgot?".
Features
Can I have several Vaults?
With Pro, yes, up to 16, each with its own credential and no list of them. The free app has one Vault. (Pro) Read more: Separate Vaults, and no list of them
What does a wrong pattern show?
An empty Vault, the same as a real Vault with nothing in it. This works in the free app too.
What is the Duress Vault?
A Vault that erases all your others when opened. It is a Pro feature (it needs a second Vault to erase) and cannot be undone. Read more: Duress Vault
Can I take photos inside the app?
Yes; they go into the Vault and never into your photo library. Read more: A camera that keeps the photo out of your photo library
Can I scan documents?
Yes. Tap the add button and choose Scan a document. Apple's document scanner captures the pages, and StrongRoom saves them as one encrypted PDF in the Vault, never in Photos or the camera roll. It is free, counts as one Item toward the free limit of 10, works on iPhone only and needs the iPhone's camera. Quality depends on the lighting and on Apple's scanner. Read more: Import and scan photos, videos and files
Does it have folders?
Yes, one level deep. Not nested. Read more: Folders, search and filters
Can I use Face ID?
No, on purpose.
Does it hide its icon or disguise itself?
No.
Sharing
How do I send something to another person?
Make a Share Package and send the key separately. Read more: Share Package: send items without sending them in the clear
Can I stop them opening it again?
You can set an open count and expiry, but they are enforced only on the recipient's phone and can be bypassed.
Can I take a share back?
No.
Pricing
What does Pro cost?
Yearly $19.99 and monthly $4.99, each with a 7-day free trial for new subscribers, and lifetime $39.99 once. Prices vary by country.
Do I lose my items if I stop paying?
No. You can still open, export and delete everything, and any extra Vaults you made stay.