Privacy policy
StrongRoom (“we”, “us”) is published by SAVI CLOUD TECH LLC. This policy explains what information the StrongRoom app and this website handle. The short version: StrongRoom does not collect, receive, store, transmit or share any information about you or your content. It has no accounts, no servers, no analytics, no advertising and no tracking. Everything you keep in it stays on your phone.
What stays on your device
The photos, videos and documents you add, and the details needed to open them, are encrypted and stored in the app’s private storage on your phone. The key that protects them is made from your pattern or passphrase together with a secret held on your phone that cannot leave it. We never see your pattern, passphrase, Recovery Phrase, Recovery PIN, files or file names. They are not sent anywhere and we could not read them if they were.
Backups
The app’s data is excluded from iCloud and computer backups. It is not copied off your phone unless you export it yourself.
Files you export or share
Export Package and Share Package create encrypted files on your phone. Where you save or send them (Files, AirDrop, Messages, email) is your choice, and the service you use has its own policy. Both kinds of file are unreadable without the Recovery Phrase, share phrase or QR code, which you send separately. Limits on a Share Package are enforced only by the app on the recipient’s phone and can be bypassed by someone with the skill to do so; a file you have sent cannot be taken back.
Photos and camera
To add photos and videos the app uses the system photo picker, which gives the app only the items you choose. If you choose to delete originals after an import, the app asks the system for permission to delete those items from your photo library at that moment. The in-app camera saves what you take straight into your vault, not into your photo library. Scan a document uses Apple's document scanner and the camera; the scanned pages are made into one PDF and encrypted into the vault, and are not written to your photo library.
Purchases
StrongRoom Pro is bought through Apple. Apple processes the payment; we receive no payment information, name or Apple Account details, and the app reads your purchase status from Apple on your phone.
Information we do not collect
- Contact information, identifiers, usage data, diagnostics, location and content: none.
- The app will declare no tracking and no collected data types in its App Store privacy label.
- The app makes no network connections of its own.
Website
This website sets no cookies, runs no analytics scripts and loads nothing from other sites: its fonts and images are served from the same address as its pages. Our hosting provider and content delivery network see your IP address and the page you request in order to deliver it, as any website's does, and may keep standard server logs for security and reliability; we look only at aggregate request counts. If you email us, we use your message and address to reply and keep them as long as needed to help you. Links to the App Store take you to Apple, which has its own privacy policy.
Children
The app does not collect information from anyone, including children.
Losing access
Because nothing is stored anywhere else, we cannot recover your data, reset your pattern or passphrase, or unlock a vault. If you lose your phone and have no Export Package, your data is gone. If you forget your pattern or passphrase but still have your Recovery Phrase or Recovery PIN on the same phone, you can set a new one.
Erasing data
The Duress Vault feature, if you set it up, erases other vaults on your phone when it is opened. Deleting the app deletes its data.
Your choices and rights
Depending on where you live (for example the EU, UK or California), you may have rights to access, correct or delete personal data we hold. Because we hold none about your use of the app, most requests are answered by explaining that there is nothing to retrieve. To make a request, email hello@getstrongroom.com. Related pages: no account, no cloud, no analytics, what StrongRoom does not protect against and the terms of use.
Changes to this policy
If we make material changes we will update the date above and, for any change that affects your data, say so in the app’s release notes.
Contact
Questions: hello@getstrongroom.com.